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FAQ

How can I pay?

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Our website accepts Visa, Mastercard, AMEX, Discover and Paypal. 

 

What will my credit card statement say?

Nesta Rae, Ltd will appear on your statement.
 

I'm a first-time online shopper, is it safe?

You have nothing to be worried about! We use the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
 

Do you have a store?

As of today, no. But we are working extremely hard to open a brick store in the near future. For now, you can enjoy 24-hour shopping at www.nestarae.com
 

I have a question about my order – who do I contact?

Please email us at shopnestarae@gmail.com. We will try our best to respond to you within 24-48 hours.

I need my stuff – where's my order?

If you haven't received a confirmation email with your tracking number, please contact us via email shopnestarae@gmail.com and we will research your order.

How do I track my order?

Check your email, you will find details about your order there.

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