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Shipping & Returns

Shipping Policy

Your order will ship from our warehouse located in Atlanta, GA. Nesta Rae, Ltd ships Monday - Friday, during office hours, and does not operate on federal holidays or weekends.

 

Pre-Order items will be listed with a ship date.

 

Most orders are received within 2-7 business days once shipped. We will email you with a link to track your purchase. It is your responsibility to track your package once your item has left our warehouse. Please check your email for any tracking information.

Return & Exchange Policy

We will only accept new, unworn, undamaged and unused merchandise with the original tags still attached and accompanied by a receipt within 7 days of receiving your order.

 

We will not provide a refund or accept any merchandise returns that show signs the merchandise has been worn, damaged or washed upon returning to our warehouse.

 

There is a no return policy for all sleepwear, lingerie and swimwear due to personal hygiene risk.

 

You (the customer) are responsible for the cost of the return and must provide us with a tracking number by emailing us at shopnestarae@gmail.com and typing your order number in the subject line.

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